Frequently Asked Questions

LeadCentre brings your enquiries into one place, notifies you when a new one arrives, makes it quick to call, text, WhatsApp or email the person, reminds you to follow up, and tracks which leads turn into paying customers. It's a mobile app and an online portal that share the same data.

Not usually, and it isn't trying to. LeadCentre covers the stretch from first enquiry to won job, without the setup and training a full CRM needs. Plenty of businesses don't need more than that. If you already rely on a CRM for other things, you can run LeadCentre alongside it.

Through Connections. Every account has its own secure webhook address, so a website form, automation tool or lead provider can send enquiries straight in. Ad platforms and form tools connect either by webhook or through Zapier or Make, depending on the tool. The directory shows the method for each one.

Yes. Google Ads lead forms can post to your LeadCentre webhook. Facebook and Instagram lead ads connect through Zapier or Make today. We've also built a direct Meta connection, and it's waiting for Meta's App Review before customers can use it.

Yes. The Android app is on Google Play. The iPhone app isn't on the App Store yet, and it's coming soon. In the meantime, the online portal works in any phone or computer browser.

On any lead, set a date, a time and an optional note. The app sends a push notification when it's due and lists it under Overdue, Today or Upcoming, where you can contact the person, complete it or reschedule it. See follow-ups.

Yes. You can add team members, give them the Admin or User role, and assign leads to them. A User sees the leads assigned to them plus any that aren't assigned yet. The Business plan includes three users.

An agency plan lets a marketing agency create separate client accounts, each with its own leads, users, connections and pipeline. The agency can open any client to help out and see how its leads are doing. See LeadCentre for agencies.

Monthly, by card, through Stripe. Prices are fixed in pounds or US dollars and exclude applicable taxes, which are added at checkout where they apply.

Email [email protected] from the address on your account and we'll take it from there. The cancellation terms are set out in our Terms of Service.

Yes. Agency Starter includes 3 client accounts and Agency Scale includes 15. You add a client from your agency portal, and you can set the account up before inviting them.

Yes. Each client has its own leads, users, connections, pipeline and figures. One client can't see another's data.

Yes. Each client account can have its own team, with Admin and User roles. You can also decide whether a client's own people are allowed to manage their team.

Yes. Connections belong to the client account, so each client has its own webhook keys and field matching. See Connections.

No. The agency holds the subscription and pays LeadCentre. What you charge your clients, if anything, is between you and them.

Yes. You can include it in your retainer or charge a monthly software fee on top. The product still carries the LeadCentre name, as there's no white-label option today.

Yes. Open any client from your agency portal and you see what they see: their dashboard, leads, statuses, follow-ups and won values. Today that's one client at a time, as cross-client reporting isn't available yet.

Yes. Additional accounts are available on both agency plans at the monthly price shown on the pricing page.

No. LeadCentre doesn't depend on HighLevel or any other platform. If you already use one, it can send leads to LeadCentre by webhook where it supports that.

Yes. Your ad accounts, landing pages and CRM stay as they are. LeadCentre takes a copy of each lead through a connection and gives your client a simple place to work it.

No. All prices exclude applicable taxes. VAT or other sales taxes are worked out at checkout from your billing details, and UK businesses can enter a VAT number there.

Yes. Choose USD on this page and your subscription is set up in US dollars. Prices are fixed in each currency rather than converted, and your subscription stays in the currency you chose.

Each client account gets the core product: the app, the portal, connections, statuses and pipeline, follow-ups, folders and custom fields, with its data kept separate from your other clients.

The Business plan includes three users. On agency plans, each client account can have its own team, and you can add your own staff as Agency Admins or Agency Users.

Each additional client account is a monthly charge on top of your agency plan, and it's cheaper on Agency Scale. The prices are on each plan above.

Yes. Email [email protected] and we'll move you. Any change to what you pay is made through your Stripe subscription.